FAQ
Questions about UX Peeker
Everything about reviewing live websites and web apps — pinned feedback, client portals, tasks, and recording.
What is UX Peeker?+
UX Peeker is a tool for reviewing live websites and web apps. You click any element on the page and leave a comment pinned to that exact spot. Comments can include screen recordings and automatically become tasks on a Kanban board.
How does UX Peeker work?+
You paste a website or web-app URL and UX Peeker mirrors it live in your workspace. You (or a client) click elements to leave pinned comments. Each comment anchors to that element, can carry a status, and turns into a tracked task.
How is pinned feedback different from screenshots?+
A screenshot is a frozen image with no context, so developers must guess which element and page a comment refers to. Pinned feedback anchors the comment to the exact element on the live, interactive page — there is nothing to guess.
Can clients leave feedback without creating an account?+
Yes. You can share a no-login client portal link. Clients open it, review the live site, and pin feedback with no signup — while never seeing your internal tasks or team chat.
Does UX Peeker work on web apps, not just marketing websites?+
Yes. UX Peeker reviews both live websites and web apps. You can comment on buttons, charts, form fields, and any other element.
Do comments turn into tasks?+
Yes. Every comment auto-creates a linked task on a Kanban board with a status (Open, In progress, Resolved). Clicking a task jumps back to the exact pinned comment on the live site.
Can I record my screen?+
Yes. You can record your screen and voice to explain a bug or a flow instead of typing long descriptions, and attach the clip to your feedback.
Do I need to install anything on the client's website?+
No. UX Peeker mirrors the site through a proxy, so there is nothing to install on the client's site to start reviewing.
Is there a free plan?+
Yes. UX Peeker has a free plan to try it on a project, with paid plans that add unlimited projects, client portals, and team features.
Can I review responsive / mobile breakpoints?+
Yes. You can switch between desktop, tablet, and phone frames to review how each breakpoint of a site looks and behaves.
Is UX Peeker an alternative to Pastel, Markup.io, or BugHerd?+
Yes. UX Peeker is an alternative to website review tools like Pastel, Markup.io, and BugHerd. It combines pinned commenting on live sites with a built-in task board, screen + voice recording, and a no-login client portal — so teams can replace a stack of separate review and project tools with one workspace.
Still have a question?
The fastest way to understand UX Peeker is to try it on a project.
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